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Saveeye ApS App Privacy Statement

Saveeye ApS respects your privacy and is committed to protecting the personal data that you provide while using our app (the “App”). This Privacy Statement explains how we, as independent data controller, collect, use, store, and share your data, as well as protect your rights under the General Data Protection Regulation (GDPR) and the EU Data Act.

By using this App to register a Saveeye Device, you acknowledge and agree to the privacy practices described below. Consent is obtained actively when you press the confirmation button where indicated.

Independent Controller Notice

Saveeye ApS is an independent data controller for the data we collect and process.

This means that Saveeye as a controller is responsible for data and processing purposes.

Data We Collect

Saveeye Devices installed at end users’ locations continuously generate consumption, measurement, and operational data. This service-generated data is transmitted to Saveeye’s backend systems and displayed to the user via the Saveeye App.

We may collect the following categories of data:

Personal Data

Identifiers:

  • User ID

  • Device ID

  • Meter number

Personal Information:

  • Name

  • Address

  • Email

  • Mobile

Billing Data:

  • Consumption, production, and usage history

Device Data

Sensor Data:

  • Measurements of energy consumption

Device Status:

  • Firmware version

  • Error logs

Control Commands:

  • Start/stop signals

  • Configuration updates

  • Firmware updates

Operational / System Data

API Tokens & Keys:

  • Authentication and WIFI credentials

Logs:

  • Timestamps

  • Event logs

Network Data:

  • IP addresses

  • Routing information

  • Device MAC addresses

  • Signal strength

Purpose of Data Processing

We process your data to:

(A) enable you, the user, to view your energy consumption

(B) use your address data for shipping purposes

Processing your data also ensures that we:

  • Authenticate access

  • Analyze usage to optimize performance and support App features

  • Ensure security, interoperability, and transparency in data processing

  • Comply with legal obligations under the EU Data Act, including data-sharing obligations with authorized third parties when required

  • Facilitate data access and portability in accordance with the EU Data Act

Legal Basis for Processing (GDPR)

We rely on one or more of the following legal bases for processing personal data:

Contractual necessity (GDPR Article 6(1)(b))

To provide and maintain the App.

Consent (GDPR Article 6(1)(a))

Where you voluntarily provide consent for optional features or communications.

Legitimate interests (GDPR Article 6(1)(f))

To ensure security, improve App functionality, or prevent fraud.

Legal obligation (GDPR Article 6(1)(c))

To comply with applicable laws and to provide and maintain the App.

EU Data Act Compliance

Under the EU Data Act, data generated by Saveeye Devices is classified as “product data” and “related service data.” As the data holder, Saveeye ensures that you can exercise your rights regarding this data:

Access

You have the right to access and use the data generated by your device in a structured, commonly used, and machine-readable format, directly through the App and, where technically feasible, in real-time.

Data Portability

Upon your request, we will share this data with a third-party recipient of your choice. For individual users, this is provided free of charge and under fair, transparent, and non-discriminatory terms.

Protection of Secrets

While we provide full access to your data, we implement necessary measures to protect trade secrets and intellectual property during the transfer process.

GDPR Integration

Any personal data included in these datasets continues to be protected and processed in strict accordance with the GDPR and our data processing standards.

Data Sharing and Third Parties

We do not sell or rent your personal data. When required, we may share data with:

Service providers:

  • Hosting

  • Analytics

  • Technical support

Legal authorities:

  • When required by law or regulation

All third parties act under contractual obligations to safeguard your data.

Data Retention

We retain your data only for as long as necessary to:

  • Provide and maintain the App and services

  • Comply with legal obligations

  • Respond to user requests for access, correction, or deletion

Service-generated data is retained only as long as needed to fulfill App functionality or legal requirements. Once no longer needed, your data is securely deleted or anonymized.

Your Rights

Under GDPR and the EU Data Act, you have the following rights:

Access & Portability (GDPR Articles 15 & 20)

Obtain a copy of personal or service-generated data in a machine-readable format.

Correction (GDPR Article 16)

Request updates to inaccurate or incomplete data.

Deletion (GDPR Article 17)

Request erasure of personal data.

Objection & Restriction (GDPR Articles 18 & 21)

Object to processing or request limitations.

Withdraw Consent (GDPR Articles 7(3) & 6(1)(a))

At any time, for optional processing.

Third-Party Transfer (EU Data Act, Articles 18, 19, 21 & 22)

Request transfer of service-generated data to a third-party recipient under the EU Data Act.

To exercise your rights, contact us at:

gdpr@saveeye.dk

Consent Options

Please select:

☐ I consent to optional analytics and app improvement tracking.

☐ I agree to allow Saveeye ApS to process service-generated data to enable EU Data Act access and sharing requests.

Note: Core App functions and required data processing are necessary for Saveeye Device account registration and cannot be declined.

Data Security Measures

We are committed to safeguarding your information and ensuring its confidentiality. We apply technical and organizational measures such as encryption, access controls, and secure transmission protocols to protect your personal data against unauthorized access, loss, or misuse.

While we strive to provide the highest level of security, please note that no system can guarantee absolute protection against potential breaches. We fully comply with the General Data Protection Regulation (GDPR) established by the European Union.

International Transfers

If your data is transferred outside the European Economic Area, it will be protected using appropriate safeguards such as standard contractual clauses or adequacy decisions.

Changes to This Policy

We may update this App Privacy Policy to reflect legal or technical changes. We will notify users of any significant changes by posting the updated policy on our website or within the Application with the “Last Updated” date clearly shown.

Contact Information

If you have questions about this App Privacy Statement, GDPR rights, or EU Data Act requests:

Email: gdpr@saveeye.dk